ji22 Frequently Asked Questions

The minimum deposit at ji22 is ₱100 across all supported payment methods. This applies to GCash, Maya, BPI, BDO, Metrobank bank transfers, Coins.ph, and USDT. There is no maximum single deposit limit for standard accounts, though higher-tier players may have custom limits configured as part of their VIP level.

GCash deposits at ji22 are credited instantly — typically within seconds of the transaction being confirmed on the GCash side. If your deposit hasn't appeared in your ji22 wallet after five minutes, take a screenshot of your GCash transaction receipt and contact ji22 live chat support. Most discrepancies are resolved within 30 minutes.

For fully KYC-verified accounts, GCash withdrawals at ji22 are processed within five minutes during normal operating hours. During peak periods, processing can take up to 30 minutes. Withdrawal requests submitted outside regular banking hours or during scheduled maintenance may take up to two hours. Ji22 does not charge a withdrawal fee for GCash transactions.

The minimum withdrawal at ji22 is ₱500. You must complete KYC verification before any withdrawal can be processed. Withdrawals are returned to the same payment method used for the most recent deposit wherever technically possible, in compliance with anti-money laundering requirements. Daily withdrawal limits vary by account VIP tier.

Ji22 does not charge any internal withdrawal processing fees. However, your bank or e-wallet provider (GCash, Maya, BPI, BDO, Metrobank) may apply their own transaction fees, particularly for inter-bank transfers. USDT withdrawals are subject to blockchain network gas fees, which vary depending on TRC20 network conditions at the time of withdrawal.

Yes. Ji22 fully supports Maya (formerly PayMaya) for both deposits and withdrawals. Maya deposits are credited instantly. Withdrawal processing to a Maya wallet typically takes five to fifteen minutes for verified accounts. Your Maya account must be registered under the same name as your ji22 account — third-party payment accounts are not accepted.

Ji22 operates within the Philippine gaming regulatory framework overseen by PAGCOR (Philippine Amusement and Gaming Corporation). PAGCOR is the government body that regulates and supervises legal online gaming in the Philippines. Ji22 complies with PAGCOR's operational standards, responsible gaming requirements, and anti-money laundering obligations under Philippine law.

The minimum age to register and play at ji22 is 21 years old — consistent with Philippine regulations governing casino-style gambling. Age is verified during the KYC process using a government-issued ID. Any account found to belong to a person under 21 is closed immediately, all deposits are returned, and any winnings are forfeited. There are no exceptions to this rule.

To self-exclude, contact ji22 support via live chat or email [email protected] with the subject "Self-Exclusion Request." Choose a period of 3 months, 6 months, 1 year, or permanent exclusion. Your account is blocked within minutes and cannot be reactivated during the exclusion period — not even by contacting support. Any real-money balance is returned to your verified payment method.

Ji22 provides deposit limits (daily, weekly, monthly), loss limits, session time alerts, cooling-off periods (24 hours to 30 days), self-exclusion, and a bonus opt-out option. All tools except self-exclusion can be activated directly in Account Settings. Deposit limit reductions take effect immediately; limit increases have a mandatory 48-hour waiting period. These tools are free to use and always available.