Your personal data belongs to you. This Privacy Policy explains exactly what information ji22 collects, why it is collected, how it is used, who it may be shared with, and what rights you hold under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
These six commitments summarise how ji22 approaches data privacy. The complete policy follows below.
Ji22 collects only the personal data necessary to operate your account, verify your identity, process payments, and fulfil regulatory obligations. We do not collect data for its own sake.
All personal data at ji22 is stored on encrypted servers and transmitted via 256-bit SSL. Access is restricted to authorised personnel only. We conduct regular security reviews in line with Philippine data protection standards.
Ji22 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with partners (such as payment processors and game studios) is limited to what is strictly necessary for service delivery.
Ji22 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).
Under the Philippine DPA, you have the right to access, correct, object to, and request the deletion of your personal data. Ji22 maintains clear processes for exercising each of these rights at no charge.
In the event of a personal data breach that poses a real risk to your rights and freedoms, ji22 will notify affected players and the National Privacy Commission within the timeframes mandated by Philippine law.
About This Policy: This Privacy Policy applies to all personal data collected by ji22 through the ji22.org website, account registration, payment processing, customer support interactions, and any other service or communication channel operated by ji22. By creating a ji22 account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy.
For purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ji22 acts as the Personal Information Controller (PIC) with respect to personal data collected from players and users of the Platform.
"Ji22" refers to the legal entity that owns and operates the ji22 online gaming platform at ji22.org, providing online casino, sports betting, live dealer, bingo, and related gaming services to eligible players in the Philippines under the PAGCOR regulatory framework.
Inquiries regarding this Privacy Policy, requests to exercise data subject rights, or reports of potential data privacy concerns may be directed to the ji22 Data Protection Officer (DPO) via email at [email protected] with the subject line "Data Privacy."
Ji22 collects the following categories of personal data, depending on how you interact with the Platform:
Sensitive Personal Information: Identity documents containing data classified as sensitive personal information under the Philippine DPA (such as government ID numbers) are treated with heightened security measures and access restrictions within ji22's data systems.
Ji22 collects personal data through the following means:
Under the Philippine Data Privacy Act, ji22 processes your personal data on the following legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Terms & Conditions) |
| KYC identity verification | Compliance with a legal obligation (PAGCOR, AMLA) |
| Payment processing | Performance of a contract |
| Fraud prevention and security | Legitimate interest / Legal obligation |
| Responsible gaming monitoring | Legal obligation (PAGCOR responsible gaming rules) |
| Marketing communications | Consent (opt-in required; opt-out available at any time) |
| Platform analytics and improvement | Legitimate interest |
| Customer support | Performance of a contract / Legitimate interest |
Ji22 uses collected personal data for the following specific purposes:
Ji22 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data may be shared with third parties only in the following circumstances and to the minimum extent necessary:
Ji22 engages third-party service providers who process personal data on ji22's behalf under contractual data processing agreements. These include:
Ji22 is legally obligated to disclose personal data to the following bodies when required:
In the event of a merger, acquisition, corporate restructuring, or sale of substantially all assets of ji22, personal data held by ji22 may be transferred to the acquiring or succeeding entity, subject to equivalent privacy protections. Affected players will be notified before their personal data becomes subject to a materially different privacy policy.
We Do Not Sell Your Data: Ji22 does not sell, license, or commercially trade personal data to third parties for their own marketing or advertising use. Any third party receiving your data does so only to provide a specific service to ji22 on your behalf, under contractual privacy obligations.
The ji22 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your login session, and to improve your experience. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, fraud prevention | No — required for Platform to function |
| Functional | Remembering your language preference, game lobby filters, and notification settings | Yes — disabling reduces personalisation |
| Analytics | Aggregated data on page views, navigation flows, and feature usage to improve the Platform | Yes — opt out via cookie settings |
| Marketing | Tracking promotion engagement and ad campaign performance — only on opted-in accounts | Yes — opt out via account settings or cookie banner |
You can manage cookie preferences through your browser settings or through the cookie preferences panel available on the ji22 Platform. Disabling strictly necessary cookies will impair your ability to use the Platform.
Ji22 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention schedules apply:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised using industry-standard methods.
Ji22 implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
While ji22 employs industry-standard security measures, no system is completely immune to security risks. Ji22 cannot guarantee the absolute security of data transmitted over the Internet.
In the event of a personal data breach that poses a real risk to the rights and freedoms of affected individuals, ji22 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and affected Players within a reasonable timeframe, providing information about the nature of the breach and recommended protective actions.
As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to exercise the following rights with respect to your personal data held by ji22. All rights may be exercised free of charge by contacting the ji22 DPO at [email protected] with the subject line "Data Subject Rights Request."
You have the right to request a copy of all personal data that ji22 holds about you, along with information about how it is being processed. Ji22 will respond to access requests within 15 business days of verifying your identity.
If any personal data ji22 holds about you is inaccurate or incomplete, you have the right to request its correction. Standard account details (mobile number, email, address) can be updated directly in Account Settings. Changes to KYC data require a formal request and re-verification.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you have withdrawn consent and no overriding legal obligation requires retention. Note that ji22 must retain certain data (particularly KYC and transaction records) for the periods required by AMLA and PAGCOR regulations, regardless of erasure requests.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on ji22's legitimate interest, in which case ji22 will reassess the processing activity.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). Portability applies to data you provided directly to ji22 and which is processed on the basis of consent or contract.
If you believe ji22 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Before doing so, we encourage you to contact the ji22 DPO directly to attempt resolution — most privacy concerns can be addressed promptly through direct communication.
The ji22 Platform is strictly restricted to individuals aged 21 years and above. Ji22 does not knowingly collect personal data from persons under the age of 21. The minimum age restriction is enforced through KYC age verification at registration.
If ji22 determines or becomes aware that an Account has been registered by a person under 21 years of age, that Account will be immediately closed, all deposits returned to the source payment method, and any personal data associated with the underage registration will be deleted in accordance with applicable law, except to the extent that retention is required for regulatory compliance or fraud prevention purposes.
Parents and guardians who have reason to believe that a minor in their household may have accessed or registered with ji22 are urged to contact ji22 support immediately at [email protected].
Ji22's primary data infrastructure is operated within the Philippines. However, some third-party service providers engaged by ji22 — including certain game studios, fraud prevention services, and cloud infrastructure providers — may process data in other countries.
Where personal data is transferred outside the Philippines, ji22 takes steps to ensure that such transfers are made in compliance with the Philippine Data Privacy Act, including:
Ji22 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or business operations. Material changes — meaning those that significantly affect your rights or the way ji22 processes your personal data — will be communicated via email to your registered address or via a prominent notice on the Platform at least seven (7) days before the changes take effect.
Non-material amendments, such as formatting changes or clarifications that do not affect the substance of the policy, may be made without advance notice. The "Last Updated" date at the top of this page reflects the most recent revision.
Continued use of the ji22 Platform following the effective date of any update constitutes acceptance of the revised Privacy Policy. If you disagree with a material change, you may close your Account in accordance with the procedure described in ji22's Terms and Conditions.
Ji22 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act. The DPO may be contacted for any privacy-related matter:
Ji22 will acknowledge all privacy-related requests within 48 hours and endeavour to resolve them within 15 business days. Complex requests — such as large-scale data access or erasure requests — may require up to 30 business days with written notification of the extended timeline.
National Privacy Commission: If you are not satisfied with ji22's response to a privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC). See also our Responsible Gaming page and our Terms & Conditions for related policy information.